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Ethical Management Reporting

About Reporting

Reporters
Employees and stakeholders associated with the report
Reportable Subjects
  • Entertainment and Hospitality
  • Unauthorized Disclosure of Confidential Information
  • Receipt of Financial and Valuable Benefits (Monetary, Gifts)
  • Unethical and Illegal Conduct
  • Unfair Trade Practices
Reporting Principles
  • Reports are composed following the 6W principles (why, who, when, where, what, how).
  • Generally, reports should be submitted with real names (anonymous submissions are accepted); anonymous reports will be investigated only if they are clear and factual.
  • Reports containing defamation, false information, or malicious intent towards individual employees, affiliates, and partners will not be subject to investigation.
Reporting Process
  1. 1Receipt of Report
  2. 2Content Review
  3. 3Fact Verification
  4. 4Result Notification
Reporting Center
Online: Homepage - Report Ethical Management
Informant Protection
  • In principle, the informant is protected when providing their real name and accurate evidence.
  • Revealing the informant's identity and disclosing information without their consent is prohibited (Principle of Position, Identity, and Information Protection).
  • All necessary measures and efforts must be taken to prevent any disadvantages to the informant.

Submit a Report

Informant Details optional

You may leave name, e-mail and phone empty. Without contact details we cannot tell you the outcome.

Division required
Evidence (optional)

    Consent to the collection and use of personal information

    Article 1 (Consent to Collection of Personal Information)

    Huscience Co., Ltd. (hereinafter referred to as the company) has prepared a procedure for users to click the “agree” button or “cancel” button on the contents of the company’s privacy policy or terms of use. You agree to the collection of information.

    Article 2: Categories of Collected Personal Information

    The personal information categories processed for consultation through online inquiries are outlined below.

    Article 3: Purpose of Personal Information Usage

    The company upholds a policy of not disclosing user's personal information without their prior consent. The following personal information is collected to facilitate seamless customer consultation and to provide a diverse range of services. All information will be utilized exclusively for the purposes outlined above, and any alteration in the scope, purpose, or usage of collected data will necessitate prior consent from the user.

    - Name: Verification Required for product consultation

    - Email and Phone Number: Required to send product consultation updates, event-related notifications, and for provision of information on new services and products (through direct messages, SMS, email, etc.).

    Users have the right to decline consent for personal information collection and usage. However, declining consent may result in the inability to seek counseling through online inquiries and could potentially limit access to services and benefits.

    Article 4: Retention and Usage Period of Personal Information

    As a general practice, once the purpose of collecting and utilizing personal information has been fulfilled, the information is promptly disposed of.

    However, if it becomes necessary to retain this information in accordance with stipulations outlined in relevant laws and regulations like the Commercial Act and the Electronic Commerce Consumer Protection Act, the company will retain the information for a specific duration as mandated by the respective laws and regulations.

    During this period, the company will use the retained information solely for the purpose of retention. The retention periods are as outlined below.

    - Recordkeeping for contracts or subscription withdrawals: 5 years (Under the Electronic Commerce Consumer Protection Act)

    - Recordkeeping for consumer complaints or dispute resolution: 3 years (Under the Electronic Commerce Consumer Protection Act)

    - Recordkeeping for collection, processing, and utilization of usage information: 3 years (Under the Credit Information Use and Protection Act)

    - The company ensures the secure handling of valuable users' personal information and employs the following methods to prevent data leakage.

    - Personal information in physical form is securely disposed of through shredding or incineration.

    - Electronic files containing personal information are irreversibly deleted using advanced technical measures to prevent record reproduction.